Every Moonique order is packed with care and sent on its way as quickly as possible. Here's everything you need to know. ✨
Shipping 🚚
- Free standard shipping on orders of €19.99 or more.
- Standard shipping is €2.99 on orders under €19.99.
- Express shipping is available at checkout for €8.99.
- Orders are usually dispatched within 1–2 business days and typically arrive within 6–12 business days. Your estimated delivery date is shown on each product page.
- As soon as your order ships, we'll email you a tracking link so you can follow its journey.
Tracking your order 📦
You can check on your order any time by signing in to your account and opening My orders, or by using the tracking link in your shipping email.
Returns 💌
If something isn't quite right, you have 30 days from delivery to request a return. Just email us at hello@mooniquestudio.com with your order number and we'll guide you through the next steps.
Damaged or wrong item? 🩹
We're so sorry! Please email hello@mooniquestudio.com within a few days of delivery with your order number and a photo, and we'll make it right.
Any other questions? Our FAQ might help, or get in touch — we're always happy to hear from you.